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Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- All products displayed on the site are held in stock and are available for immediate dispatch. Orders received by 1pm are dispatched same day. All orders are shipped by Royal Mail
Postage and packing is free of charge, the prices diplayed on the site are what you pay - there are no hidden costs or charges. Please allow 5-10 days for delivery, although most orders are received within 2-3 days. - Privacy & Security
- It is our policy not to sell or pass on the names or personal information relating to its customers to any third party.
When you visit Pharmas.co.uk we undertake to respect your privacy and your personal information in accordance with applicable UK law. Please advise us if you wish to stop receiving promotional material from us.
Payment using a credit or debit card across the Internet is now as secure as any other transaction. We have taken as many precautions as possible to ensure that your payment will be secure and that no one else can access your card details. Noyment details customer payment deatils are held or used by the site, payments are processed by reputable UK based payment processers.
We shall use the card information and other details you supply to us only to enable us to complete your order. All information is held securely and for no longer than is necessary for the purpose of processing your payment or refunding payments.
- Returns & Replacements
- We are proud of the quality of our products. As such, if you find your goods to be in unsatisfactory condition, we are willing to offer a refund if the product is returned within 30 days of delivery - please contact us via the contact form for returns information.
- Ordering
- Step 1: Search Or Browse
The first step is to find the product you're looking for. You can search for it using the quick search on the header or browse our catalogue through the left navigation.Step 2: Add The Product To Your Basket
Once you have found the product you are looking for, select the option you want. Then click the "Add" button. This can done on product list as well as product pages. This will add your product to the basket.Step 3: Update Quantities and Proceed To Checkout
Once you have added the products to your basket, you can adjust the quantities to the desired amount, and then click "Proceed To Checkout" to place your order. - Payment, Pricing & Promotions
- Your order constitutes an offer to us to buy the products available on the Website. All orders are subject to availability and to acceptance by us. We will send you an email acknowledging receipt of your order. Please note that this email does not constitute acceptance by us. The contract between us for the purchase of the products (the "Agreement") is formed when we accept your order by sending you a confirmation email. We reserve the right to refuse to accept an order.
- Viewing Orders
- Your existing and outstanding orders may be accessed by logging into your customer account. For questions regarding orders please contact us.
- Updating Account Information
- To change or to update your account information please login to your customer account using the information your provded when you created it.
